Terms & Conditions / Terms of Use

Welcome! STAN helps you build meaningful communities around gaming, creators and shared interests through clubs, chats, events and rewards. We're glad you're here.

These Terms of Use ("Terms") govern your access to and use of the STAN – Engage, Share & Belong mobile application and website https://getstan.app (collectively, the "Platform" or "Services"), operated by Getstan Technologies Pte Ltd ("STAN", "Company", "we", "us", "our").

By accessing or using the Services, you agree to be bound by these Terms, our Privacy Policy, and our Community Guidelines, each of which is incorporated into these Terms by reference.

If you do not agree with any part of these Terms, you are prohibited from using or accessing this site and must cease all use of the Services.

1. Eligibility & Age Requirements

The Services are available only to users aged 13 years and above.
If you are between 13 and 17 years, you may use the Services only with the knowledge and consent of your parent or legal guardian, who agrees to be bound by these Terms on your behalf and is responsible for your use of the Services.
Users below the age of 13 are not permitted to access or use the Platform.

2. Your Account

To access certain features, you must create an account. You agree to:

Provide accurate and current information
Keep your login credentials confidential
Notify us immediately of any unauthorised use of your account

You may not sell, transfer or share your account without our written permission.

3. The Services

STAN enables you to:

Join clubs and communities
Interact with creators and other users
Participate in events and experiences
Access rewards, vouchers and gift cards (subject to availability and partner terms)

We may modify or discontinue features at our discretion.

4. User Content

a) Responsibility

You are responsible for any content you upload, post or share.

b) Licence to STAN

You retain ownership of your content. By posting content, you grant STAN a non-exclusive, worldwide, royalty-free licence to host, store, display and use your content solely for operating, improving and securing the Services, in accordance with law and our Privacy Policy.

c) Public & Group Spaces

Some spaces may be visible to many users depending on permissions set by creators or admins. Please share responsibly.

5. Copyright Compliance

You represent and warrant that any content you upload, stream, share or monetise on the Platform does not infringe any third-party copyright, trademark or proprietary rights.
You agree not to promote, monetise or commercially exploit copyrighted content on STAN unless you hold valid licences or permissions.
We reserve the right to remove infringing content and to suspend or terminate accounts involved in repeated copyright violations.

6. Community Guidelines & Platform Rules

Your use of the Platform is subject to STAN's Community Guidelines.

You agree to comply with restrictions relating to:

Harassment, bullying, hate speech or abuse
NSFW, sexually explicit, violent or harmful content
Gambling, incentivised rewards, cheating or misuse of platform features
Sharing private or confidential information
Spam, bots, automation or manipulation of engagement
Creator responsibilities and club management obligations

We may remove content, restrict features, suspend or permanently terminate accounts that violate these rules.

7. Rewards, Events & Digital Items

Rewards, vouchers and gift cards may be subject to partner terms. We may revise or cancel events or rewards for legal, safety or operational reasons.

8. Payments & Refunds

Purchases may be processed through Google Play Store, Apple App Store or authorised payment partners.
Refunds shall be governed by applicable app store policies and Indian consumer protection laws.

9. Third-Party Services

The Platform may link to or integrate third-party services or content. STAN is not responsible for such third-party offerings.

10. Intellectual Property

All rights in the Platform, including software, branding and designs, belong to STAN or its licensors. I Users will not copy, modify or reverse engineer the Platform except as permitted by law.

11. Suspension & Termination

We may suspend or terminate your account if:

You breach these Terms, the Privacy Policy or the Community Guidelines
Your actions pose legal, safety or security risks
Required by law or regulator order

12. Disclaimer of Warranties

The Services are provided on an "as is" basis, subject to rights that cannot be excluded under Indian law.

13. Limitation of Liability

To the maximum extent permitted by Indian law, STAN shall not be liable for indirect or consequential damages.

Our total liability shall not exceed the greater of:

The amount paid by you in the preceding 3 months, or
INR 10,000

14. Indemnity

You agree to indemnify STAN against claims arising from your misuse of the Services or violation of these Terms.

15. Dispute Resolution & Governing Law

Informal Resolution:

In the event that no response is received from the initial point of contact within the stipulated period, the matter may be escalated to nodal.officer@getstan.app. Escalations will be considered only where the prescribed grievance redressal process has been duly followed.

Arbitration:

Unresolved disputes shall be referred to arbitration seated in Bengaluru, Karnataka, India, under the Arbitration and Conciliation Act, 1996, before a sole arbitrator. Proceedings shall be in English.

Jurisdiction & Law:

These Terms are governed by the laws of India. Courts at Bengaluru shall have jurisdiction for interim or non-arbitrable matters.